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16 Credit Control Administrator Jobs Found

Credit control administrator jobs can be found in many different sectors, from banks and retail outlets to charities and public sector organisations. You could be working in commercial credit, involving businesses or consumer credit involving the public. With most organisations needing financial control, there are often many opportunities across the UK.

The role offers good career development and involves many different tasks, helping to create an interesting and varied working day. General duties are likely to include managing client debts, ensuring payments are made/received timely and creating/processing financial invoices. Keep reading to learn how to become a credit control administrator, including required skill sets and qualifications.

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A credit control administrator job description is varied, with you likely given many different responsibilities. These will often depend on the size and sector or your employer. Customer service is a big part of the role as you will have to act patiently and respectfully with clients when chasing payments.

You may also be involved in reviewing an organisation’s debt recovery procedures, as well as make decisions regarding the need for legal action and other sensitive issues. General duties associated with a credit control job description include:

  • Performing client credit checks and making credit approval decisions
  • Dealing with external/internal queries regarding loans
  • Ensuring clients pay on time and pushing for payment when this does not happen
  • Negotiating contract/repayment plans/terms with clients

There are no formal qualification requirements for credit control administrator jobs in the UK. However, many employers will expect you to have some basic qualifications, such as GCSEs and perhaps A-levels or a BTEC. Industry-recognised diplomas are also available from the Institute of Credit Management. These courses can be studied full-time, part-time and even long distance.

The Association of Accounting Technicians also offers qualifications that can be used to become a credit control manager, with areas of training including bookkeeping and costing principles. With credit control administrator duties being so varied, employers will also look for candidates with useful skill sets. These include:

  • Confident personality with good negotiating skills
  • Good understanding of customer service
  • Good financial understanding with the ability to make difficult decisions regarding loans
  • Analytical skills and ability to remain professional when dealing with upset/angry clients
  • Excellent written and spoken communications skills

Credit control administrator jobs have grown in demand, helping to create many opportunities to enter and progress in this field. Most roles are office-based, but remote working is also becoming more common. You may also be required to visit clients and attend hearings and conventions. Once you have the relevant skills and experience, you can move towards more senior-level positions. Such roles include supervisor, team leader and management positions.

Part-time roles and those offering flexi time are also common in this sector, making them a great job for people with other commitments that must be met. The average credit control administrator salary is between £16,000 – £24,000 to begin with. This can then increase as you gain more skills and experience, with senior-level positions paying £35,000+. There is also good long-term security in the role, with demand expected to increase, particularly for those with experience.

Working in credit control can be a great career move. You will be working in a role that remains in good demand and which is growing in importance. You will also have opportunities to gain further qualifications that can help further your development and increase your salary.

However, the role is also demanding. Workloads can be high, and you will be under pressure to ensure your work is always error free. Mistakes in this role can be costly to a business and therefore you will have to ensure you keep accurate records of everything you do. The role can also involve dealing with unhappy/distressed clients which can be stressful at times. You will also be expected to keep up to date with the latest regulations and practices.