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Information technology assistant jobs are a great way to enter the IT sector and gain valuable skills and experience. The UK IT sector continues to grow, providing millions of direct and indirect jobs across the country. IT assistant vacancies will involve various duties, including helping ensure IT systems remain operational and secure.

As an assistant, you will likely be working closely with more senior members of an IT team, helping across many different areas. Keep reading for a detailed IT assistant job description, including expected salaries and career development.

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Working as an IT department technology assistant will provide you with the essential skills and experience you will need to move into more senior roles. The role will involve lots of ‘on the job’ experience and you will therefore need to be a quick learner. Most assistant positions are office-based as you will need to work alongside more senior colleagues. General duties associated with information technology assistant jobs include:

  • Helping analyse data and creating reports
  • Assisting non-IT colleagues with their IT problems
  • Helping install new software
  • Helping to maintain IT system functionality and security

IT technician assistant vacancies will likely require you to have relevant qualifications and/or experience. The most widely accepted qualifications are those in subjects such as computer science, IT and computer engineering. Accepted qualifications are degrees, however, HNDs and BTECs may also be accepted. It is difficult to be accepted in such roles without a qualification.

However, if you can show skills and previous experience in a similar role, this may be acceptable. This may be in the form of a portfolio of your previous work. You will need to be familiar with common operating systems, such as Citrix and Windows. In addition to qualifications, employers look for candidates with the following skills and traits:

  • Strong IT skills
  • Good analytical and problem-solving skills
  • Professional attitude and a quick learner
  • Good spoken and written communication skills
  • Good team player and natural desire to help others

Information technology assistant jobs can offer excellent career prospects. As an assistant, you will receive extensive training and experience in different areas. You may also have the opportunity to work towards more IT-specific qualifications that will enable you to develop professionally. Once you have experience and the necessary skills, you will likely find IT vacancies in various sectors and formats. For example, part-time, full-time, freelance and consultancy IT jobs all exist. This can give you incredible flexibility later in your career.

The starting information technology assistant salary is £18,000 to £24,000, depending on your own qualifications and experience and the size and sector of an employer. Once you become fully trained, salaries can rise to £45,000 for senior-level IT positions. Your skills can be easily transferred to other roles, helping to create many opportunities should you wish to change jobs.

IT assistant jobs can equip you with the skills and experience you need to develop a career in information technology. IT roles remain valued because of the job security these roles provide. Salaries can significantly rise above the national average, and you will likely have many opportunities to move into senior roles once you have over five-years of experience.

However, competition for such roles can be high and you will need to show skills and determination when applying. Starting salaries will be low, and you will be required to help with many different tasks, some of which you may not want to. Workloads can often be high, and you may be required to work out of normal hours, such as being ‘on call’.