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22 Reception Manager Jobs Found

Reception manager jobs can be found in many different industries and involve lots of different responsibilities. Roles exist in both the public and private sectors, including positions in hospitality and healthcare. As a manager, you will likely be in charge of a small team of colleagues, such as receptionists.

Duties will involve ensuring a reception area runs smoothly, including providing training to junior staff when required. These positions require many different skills, including excellent customer relations and admin abilities. Keep reading for a detailed reception manager job description, including required qualifications, salaries and career opportunities.

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With roles found in many different industries, your specific duties can vary significantly. For example, managing a large reception area in a hotel or hospital will involve many different responsibilities to an office receptionist manager. Depending on the size of a reception area and team, your duties will focus on ensuring all guests/patients/visitors are dealt with quickly and efficiently.

You may also be required to handle sensitive information as well as deal with money and other forms of payment. These positions will require to be familiar with various office equipment and computer software, such as Microsoft Office. General tasks associated with working in reception include:

  • Taking details and checking people in
  • Answering the telephone and connecting calls to relevant people
  • Dealing with deliveries and office-supply stock levels
  • Ensuring visitors are dealt with quickly and effectively
  • Ensuring reception area remains clean, hazard free and efficient

Many reception manager jobs will not require you to have qualifications higher than good GCSEs in English, maths and other subjects. However, any qualifications you have in areas such as customer relations, admin and computer efficiency will likely improve your application. Such qualifications may be required by employers with large reception areas or in specialised areas, such as for a hospital.

As this is a manager-level role, you will be required to have some years of reception experience. Employers will often focus on your abilities and experience rather than formal qualifications. For example, hotel reception manager positions require excellent customer-service skills and a good understanding of the hospitality industry. Additional skills that are highly desirable include being highly organised, dedicated and able to multitask.

These positions can provide various benefits and enable you to progress into more senior-level positions should you wish. Vacancies exist in many different industries, allowing you to find reception manager jobs near me much easier. You will gain valuable management experience and have many different responsibilities. Promotion can take many forms, such as managing larger reception areas or moving into another department, such as office management and HR.

Wages are highly dependent on the size, location and sector you work in. For example, a role in a busy finance headquarters in London will pay more than a similar position in a small-sized hotel in the Peak District. The average reception manager salary is between £20,000 – £25,000 to start with. From here, salaries in large hotels, hospitals and corporate offices can rise to £35,000.

Reception manager jobs can provide an interesting and dynamic career. Your duties will vary significantly, and you will be able to gain skills and experience in many areas that can help your development. Positions continue to appear in many different sectors, and you will likely be able to find new positions should you wish to switch roles or apply for more senior roles.

However, there are also some drawbacks to working as reception manager. Some sectors such as hospitality and healthcare will require you to work shifts. These can include nights, weekends and Bank Holidays. Salaries can be low to begin with and opportunities to develop are often restricted to large-sized employers.