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Retail worker jobs remain popular across the UK and can be found in many different sectors and locations. These positions exist in many different formats, including shift and part-time retail worker jobs. Many roles are entry-level, meaning you will not be required to have any specific qualifications or previous experience. You will have many different duties depending on the sector you work in.

Most positions will feature a combination of customer-facing tasks and general admin and health & safety-related duties. You will gain valuable skills and experience in these roles which can help you progress to more senior-level positions. Keep reading for a detailed retail worker job description, including required skills and salary expectations.

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Retail sales worker jobs exist in shops and stores of very different sizes. Therefore, you could be working anywhere from a small, independent boutique to a large, national supermarket chain. Many roles in busy high streets can also be more demanding than similar positions in small towns.

Regardless of your specific position, customer relations will likely play a huge part. This will include helping customers, taking payments and dealing with customer complaints. Whilst specific duties will vary depending on the size and sector of a store, general duties related to work do exist. These include:

  • Ensuring stock levels remain at required levels
  • Creating displays and moving stock
  • Dealing with customers
  • Admin and office-related tasks

With many of these roles being entry level, there are often very minimal qualification and skills requirements. Most employers will only require you to have some secondary school qualifications in subjects such as English and maths. This is because you will need to communicate with customers and often deal with money.

Retail remains a large employer in the UK, therefore, it can often be easy to find retail worker jobs near me, particularly if you live near a large town or city. Because you will receive extensive training, employers look for candidates with various skill sets. These include:

  • Natural customer-service skills
  • Willingness to help others and undertake any task required
  • Professional outlook and appearance
  • Good team player and level of physical fitness

Roles in retail can provide many different opportunities. You will gain valuable skills and experience, which can be used for different roles if you wish to change. Having previous experience, even if just part-time, will help you when looking for what retail jobs are hiring. Many people in part-time roles go on to permanent positions. From here, you can move into more senior-level vacancies, such as retail assistant and assistant store supervisor roles.

The average retail worker salary is £8.59 an hour. This is the UK minimum wage and common for entry-level retail positions, particularly part-time roles. However, full-time retail positions often feature annual salaries. These can vary significantly depending on the location, sector and size of a store. However, salaries generally fall between £17,000 – £21,000. This can then rise to £25,000 for more senior retail positions.

Retail worker jobs can be a great way to enter the retail industry. You will receive training and experience and may have the opportunity to take industry-specific certifications. Roles can be dynamic, helping to create an interesting and varied working day. Other benefits include flexible working hours, opportunities to work overtime and staff discounts.

However, working as a retail worker can also be demanding. You may have to deal with unhappy customers, as well as stand on your feet for long periods. Other issues can include the need to work weekends and evenings. Low starting salaries and the need to perform other duties, such as cleaning.