Insurance Claims Account Handler jobs in Leicester

Insurance claims account handler jobs in Leicester involve processing insurance claims by those with a policy. This could be in a B2B setting or with individuals to ensure their insurance needs are met.

Leicester has a growing number of insurance companies across motoring, home and life insurance sectors. This is partly due to Leicester being one of the UK’s strongest economies. Over 300,000 live in Leicester which has a strong heritage of sport, art and manufacturing, Leicester has a lot to offer if you want to live and work there. If you want to learn more about insurance claim handler jobs in Leicester, continue reading below

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Insurance claims account handler jobs in Leicester manage an insurance claim from the opening dialogue with a claimant to the closure of the case. This begins when a customer opens a claim, before passing it on to a claims investigator. As an account handler you will keep the customer updated at every stage of this process.

An insurance account handler job description will also be heavily focused on admin and paperwork as you collate evidence, statements and police reports. This is also the same as a standard claims handler job description. You will also be expected to explain to customers why their cases may be approved or rejected. Other duties include:

  • Taking payments
  • Renewing policies
  • Handling complaints
  • Undertaking regular GDPR training

Employers are unlikely to insist on you having a degree when you apply. However if you do have a qualification this will be advantageous. Some insurance companies may even offer internships or graduate schemes to fast track your career.

The chances of you succeeding in your application for insurance claims account handler jobs in Leicester will be boosted if you have attended insurance claim handler courses. This will give you an understanding of how the industry works. Claims handler interview questions may revolve around how you are as a person, and so employers look for candidates with the following attributes:

  • Well organised
  • Good timekeeping
  • Good communications both written and verbally
  • Warm and friendly

Insurance claims account handler jobs in Leicester will allow you to further your career in an ever-growing industry. With good performance you will be able to apply for higher paying roles such as accounts supervisor. You may decide to sit training and exams which allow you to specialise in motoring, home or life insurance. If you decide to make a sideways move, your skills could be transferred to industries such as banking, finance or marketing.

An insurance claims handler salary normally begins at £18,000 in Leicester, rising to around £21,000 after the first year. This will grow as you progress, and those who have undertaken extra training may expect salaries of around £25,000.

Insurance claims account handler jobs in Leicester can be stressful. An advisor can expect to work late nights, early mornings and weekends which can be tolling on your social life. There are also heavy workloads to contend with as you fight to conclude a claim within the set time frame. It can also be upsetting when you have to relay bad news to customers such as claims not being upheld.

There are various positives to the role however. Many insurance companies have a clear path for you to progress. Your daily tasks will vary and no two claims are the same which can keep the job interesting. It is also rewarding knowing you are helping people who are in need of assistance.

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