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10 miles

Customer Service

Helmshore, Lancashire

Up to £16488 per annum + Bonus


Do you have a sales/Customer service background? Do you want be rewarded for hard work?

Our client based in Helmshore, Rossendale are looking for Customer Service Advisor to start ASAP!

Benefits for a Customer Service Advisor:

Great basic salary of £16,488 per annum average monthly bonus of £250£300 5 week rotational shift working 38 hours per week. MondayFriday 8am8pm, with only 1 in 4 Saturdays! 12 week training plan to ensure fully prepared for the role

Responsibilities for a Customer Service Advisor:

Taking inbound calls from customers Having a detailed conversation around the customers situation and coming up with a fit for purpose solution To understand the Companys mission and vision and to embrace and work to the Companys values To be fully aware of the requirement to treat customers fairly and to deliver the best outcomes for customers on a consistent basis To be aware and conform to work instructions and policies relevant to your business area

Skills needed for Customer Service Advisor:

Excellent communication skills the ability to convey messages in a clear and concise way Customer focused Good interpersonal skills Excellent organisation skills Effectively able to deal with challenging calls in a calm and empathetic manner Demonstrate empathy when dealing with customers in financial hardship Attention to detail Ability to deal with difficult situations

The roles start ASAP Get in contact today to apply!

Posted 9 days ago

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