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Desktop Software Request Management




Responsible for managing day to day desktop software request.Providing level two and level three support related to licensing and software requisitioning.Maintaining license key inventories and a definitive software library of media.Performing license availability, alternative product options, and pricing for software products.Evaluating product requests for completeness, accuracy and appropriate approvals.Submiting requests in Procure to Pay (P2P) system along with appropriate quotes and supporting documentation.Addressing questions and escalations for clients.Building and maintaining proactive relationships with vendors, large account resellers (LAR), Client project teams and Client Procurement Services (CPS) on software request activities.Receiving and validating software received from vendors and forward request to the appropriate technical teams for final delivery to clients

Posted 15 days ago

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