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Senior Operations Administrator


£20000 - £22000 Per Annum depending on experience + benefits


Senior Operations Administrator is sought by an international, omni-channel hair & beauty service provider and retailer.

  • The company is moving from their Coventry office in September to Central Birmingham within a few minutes' walk of New Street Station, and are looking for someone to start prior to the move and commute to Coventry until they move.

  • Known formally in the business as Senior Operations Coordinator, your duties will include:

  • Investigation into sales differences
  • Liaison with Salons regarding banking and credit card issues
  • Track and review KPIs in conjunction with General Managers
  • Collating, reviewing and following up on various reports on behalf of and in conjunction with the Finance Department, General Managers (GMs) and Regional Business Managers (RBMs)
  • Review journey plans against performance and business needs; make suggestions and recommendations to the RBMs as necessary
  • Providing accurate and concise information to the GMs and RBMs in preparation for meetings/presentations via PowerPoint presentations and handouts for meetings, ensuring the GMs and RBMs have the right information beforehand
  • Liaising with Finance to ensure all required financial reports are produced and distributed as required
  • Updating, maintaining and distributing hierarchy of field team and sending out updates to relevant people
  • Organising UK field meetings in conjunction with GMs
  • Co-ordinating emails and general memos
  • Organising RBM meetings in conjunction with GMs
  • Producing and distributing performance leagues
  • Ordering and tracking incentive awards
  • Tracking salon closures ? ensuring paperwork and actions completed

  • The successful Senior Administrator should have the following skills and experience:

  • Strong working knowledge of Microsoft office ? particularly Excel
  • Ability to communicate well both written and verbally
  • Confidence to engage and advise management
  • Ability to use own initiative
  • Proven good organisational skills and have an eye for detail
  • Able to travel to Coventry short term until the move to Central Birmingham is completed

  • In return for your hard work you'll receive the following benefits:

  • £20,000 - £22,000 salary depending on experience
  • 1 x salary death in service
  • 50% discount in hair and beauty services
  • Group personal pension scheme
  • Access to the company's flexible benefits scheme
  • 28 days holiday including bank holidays

Senior Administrator

  • Central Birmingham, West Midlands

  • £20,000 - £22,000 depending on experience + benefits

Posted 32 days ago

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