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IT Trainer

Zoek Pin Warwick, Warwickshire, England

Competitive

Permanent (Full time)

Posted 38 days ago

We are currently looking to recruit two IT Trainers to join our team.

Applying for this role is straight forward. Scroll down and click on ‘apply’ to be considered for this position.

The role will manage an IT training programme for a major internal project encompassing a product which will be used by the entirety of the business.

The role will be on a fixed term and be responsible for pulling together all training materials and coordinating training sessions in advance, floor walking on ‘go live’ and user support for the months following ‘go live’.

The role will also be responsible for developing a group of power users’ knowledge, who will be used to bolster the role’s support efforts.

The role should be familiar with the Liberate product, offered by Linetime and have a strong understanding of document, matter, case and practice management systems work in the legal IT sector.

Job Responsibilities: Manage the training requirements, scheduling and deployment for a major solution (Linetime’s Liberate product) across the business Design and maintain online/web-based training on SharePoint and e-Academy platforms Provide classroom-based training Provide remote, VC-based training sessions Be familiar with SCORM and Learning Management Systems Be capable of adjusting training materials and techniques based on user skillset or experience Work closely with the IT infrastructure and support function to provide end user application support Arrange one-to-one sessions with users who struggle with e-learning or classroom-based sessions Core Competencies: People Focused Works closely with colleagues across the Firm.

Demonstrates equality towards all colleagues and endorses diversity.

Keenness to develop relationships with individuals considering differing user skillsets, which helps encourage buy-in with our solutions.

Client Centric Our internal users are our clients and their needs should be at the forefront of your mind when considering your approach to situations.

Results Orientated Continually assesses own performance and takes decisive action.

Effective organisation skills.

Effectively manage your time and ensure work is prioritised accordingly.

Teamwork Actively supports an environment where individuals are encouraged to work collaboratively and evidences respect for the contributions made by all team members.

Communications Communication within the project and IT Teams are critical.

The trainer should gain knowledge of upcoming system changes and challenge decisions that may negatively affect the expectations of the wider user base

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