Customer Service Representative

Zoek Pin Belfast, Northern Ireland

£18720 - £18720 Per Annum Fortnightly Pay

Permanent (Full time)

Posted 30 days ago

Customer Service Representative
Being a Full Time Customer Service Representative will involve you interacting with customers on a day to day basis whilst providing excellent customer service. You will be speaking with existing customers of an online travel company and helping them with any questions/queries they have, through mixture of live chat and inbound calls. Therefore, we are looking for customer service focused people to step forward.

Full Time Customer Service Rep requirements:

  • Minimum 6 months customer service experience
  • Drive to provide excellent customer experience
  • Excellent communication skills and telephone manner
  • Fantastic listening skills
  • Must be able to be based in Northern Ireland and be able to commute to Belfast
  • Able to deal with stressful situations calmly and professionally

Benefits

  • Discounts on travel for yourself, family and friends
  • Hybrid working, work from home 2 days per week
  • Only ever do a – shift, no evening work
  • Fortnightly pay
  • Private healthcare plan
  • Fully paid training
  • Fantastic career development and progression opportunities
  • Other company benefits and discounts

Full Time Permanent Role

£18,720
40 hours per week, –
Belfast city centre Based, hybrid working option available.

Working from home requirements...

  • In your property you must have a dedicated room with a closable door in order to minimise disruption, this room must be only accessible to you during work hours.
  • You must have a broadband connection speed that is 10mbps or above
  • You must have a desk and appropriate chair.
  • Internet connection will need to be a wired connection (Wireless is not possible).

Interested? Click APPLY below

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