Underwriter - Reigate | Zoek UK
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Reigate, Surrey, England
£160 - £200/day
Permanent (Full time)
Underwriter - Remote Working
Underwriter - Remote Working
This is a Remote Working role
The duration of the contract is 6 months
The pay rate on offer is £160/d PAYE OR £200/d via Umbrella
The role is working for a multinational insurance corporation with operations in more than 80 countries and jurisdictions
About the role
To assess policy applications and make underwriting decisions within the guidelines and underwriting philosophy
Product range: Life, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium
A key requirement of the job role is to provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary. We will be judged by intermediaries and customers on the speed and quality of the underwriting decisions.
The jobholder will be in daily contact with customers, intermediaries and service providers both in writing and on the telephone. The telephone helplines will eventually be available from 8am to 8pm and therefore some flexibility of working hours may be required
What we expect from you:
Manage Individual protection underwriting cases across a range of products on a daily basis within service standards.
Assessment of new policy applications in line with the our underwriting philosophy and policy terms and conditions.
Communicate with customers, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:
obtain further information in relation to applications or pre-sales enquiries
explain underwriting requirements and decisions
resolve decision challenges and complaints
Build and maintain relationships with intermediaries and service providers,
Contribute ideas for the continuous improvement of the underwriting process to ensure that we remain innovative and forward thinking - constantly challenge the status quo
Support and initiate underwriting projects.
Work closely with other areas (for example Sales, Individual Claims, Underwriting Strategy, Actuarial, Client Services) to develop a thorough understanding of the business and contribute to "best practice" overall.
Provide training, coaching, support and advice to more junior members of the team and Client Services. This may be either on an ad hoc or more formal basis depending on the individual requirements.
Support the complaints team with resolving and communicating complaints outcomes
Extensive experience of medical and financial underwriting across a range of product lines
Good computer literacy, sound numerical and verbal literacy skills
Well-developed and effective communicator both verbally and in writing. Confident, resilient, organised, approachable and dependable
Desire to deliver excellent customer service. A demonstrable 'can-do' attitude with the ability to pro-actively manage workload