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Service Lead

Zoek Pin Bristol, England


Permanent (Full time)

Posted 2 days ago

Service Lead

Job type - Full- Time/ Permanent
Salary -£32,459 (inc £200 unsocial hours) per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Location- South West

A safe, secure and affordable home is what we all want. But that can seem like an impossible dream for those who come out of prison or hospital or have been homeless. But it doesn’t have to be this way. At Nacro, we believe that everyone deserves a second chance and always fight for them to get it. That’s why every year we help thousands of people find a home, keep it and thrive in it. And you could now play a vital role in this process.

Who are we looking for:

The Service Lead would have operational management responsibility of the BASS Management Area; South West. The successful candidate would be expected to manage a dispersed team over a wide geographical area and travel nationally for BASS Management Team meetings as required.
The purpose of the role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.

Duties & Responsibilities include but are not limited to:

• Effectively lead and deliver services which comply with the regulatory framework

• Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service

.• Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.• Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets

.• Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally

.• Set clear objectives and performance targets for each direct report using the appraisal process and monitor through regular one to ones.

The successful candidate must have access to their own car

For details of the full role profile please click

For Details of Nacro's excellent benefits click

Please Apply Online

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