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Laptop and Gadget Repair Technician

Zoek Pin Stafford, Staffordshire, England

£9.07 - £10.14/hour Plus Bonuses

Permanent (Full time)

Posted 2 days ago

A fantastic opportunity has arisen to join a fast-growing technology company based in Newcastle under Lyme, in a full time, permanent, Laptop and Gadget Repair Technician Role.

Successful candidates will be experienced in repairing devices and have a desire to learn and progress in a forward thinking, high tech organisation.

This is an opportunity for you to showcase your ability where you will have the opportunity to grow your knowledge and develop new skills. You will work in our state-of-the-art repair lab using industry leading hardware and software systems.

Job Title: Laptop and Gadget Repair Technician

Purpose of the job:

Responsible for the testing, diagnosis and repair of electronic devices.

Duties and Responsibilities

  1. Able to diagnose and repair faults on a variety of devices.

  2. Able to use designated repair tools and follow strict guidelines on processes.

  3. Replace faulty components, working with skill and care to reduce parts failure and therefore lower financial impact.

  4. Able to hit strict KPI's and TAT's while maintaining a high-quality standard.

  5. Accurately record all work completed within internal systems where required.

  6. Be responsible and take ownership for all devices allocated to you showing an understanding of customer and business needs.

  7. Feedback to your manager any issues or delays which may affect customer SLA's

  8. Always follow best practice stock handling processes and maintain stock integrity.

  9. Respect business and Customer confidentiality.

  10. General housekeeping in Repair Centre to ensure high standards are consistently maintained.

  11. Contribute to a safe working environment and raise health and safety concerns in a timely manner.

  12. Maintain a clean and organised workstation at all times

  13. Work in other areas of TMT First in line with Customer and Business needs.

  14. Consistently demonstrate that you are living the company values.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Key Skills

· Experience in the make-up and workings of electronic devices

· Experience of working with Samsung, HP, Lenovo and Acer

· Pays attention to detail.

· Ability to problem solve with a can do attitude.

· Working in a fast paced environment and working under your own initiative.

· Enjoys working in a deadline driven environment.

Normal working hours: - ( hours per week) with some Saturday working required.

We offer a competitive salary which is negotiable for the best candidates as well as a performance related bonus scheme.

Click Apply Now for more details

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