Permanent Customer Service Advisor - Inbound

Zoek Pin Newcastle upon Tyne, England


Permanent (Full time)

Posted 16 days ago

We’re looking for Customer Service Advisors to join a global company who are expanding their Centre of Excellence in Newcastle.

Starting salary of £21,000, rising to £23,000 after Probation - plus bonus!

This is a fantastic opportunity to be part of a rapidly expanding team and operation, with lots of career development opportunities.
We’re looking for people who are real team players and aspire to put customers at the heart of everything they do!

working hours per week Monday - Sunday 8am-9pm - various shift patterns.

The role
As a Customer Service Advisor you’ll be helping customers calling in with general enquiries as well as providing technical support.

About you
In this role, you’ll need to be able to think on your feet and show patience, empathy and compassion to every customer.

You’ll also bring IT skills to your new role as you’ll be handling customer information and updating databases.

Above all you’ll be passionate about providing excellent customer service and genuinely care about customer satisfaction!

Company benefits include:

28 days holiday (including bank holiday) increasing to 30 (incl. bank holidays) after a year’s service.
Health Insurance
Free parking
Discounts at local restaurants, attractions and retail outlets

If you’re interested in this role, send across your CV and we’ll be in touch!

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