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Customer Service Advisor

Zoek Pin Hesket Newmarket, Cumbria, England

£9.25 - £9.50/hour

Temporary (Full time)

Posted 2 days ago

Customer Service Advisor


Full time – Temp to Perm


Our client based in Newmarket is looking to strengthen their Customer Service team. You will be first point of contact for clients and must ensure all enquiries are handled in a timely and professional manner.

Main Duties and Responsibilities:

• Establish strong client relationships

• Overseeing and managing client projects to completion

• Liaise with contacts to resolve any issues

• Organising collection and delivery of samples and equipment

• Maintain testing schedules

• Producing reports

• Send out results in a timely manner

• Managing incoming queries via telephone and email

• Other adhoc duties to help the Customer Service department

Skills & Experience:

• Previous customer service experience

• Excellent verbal & written communication skills

• MS office – intermediate

• Organisational skills

• Ability to work under pressure

If this is the role for you then please send a current cv. For more information then please call Laura in our Bury St Edmunds branch on (phone number removed).

If you have not been contacted within 7 days, on this occasion your application has been unsuccessful.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch

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