Reports Administrator

Zoek Pin Glasgow, Scotland

Permanent (Full time)

Posted 14 days ago

About Migrant Help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently looking for a Reports Administrator to join our team on a Permanent Contract. The successful candidate can be based in either Birmingham or Glasgow.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer:

  • Flexibility and work life balance
  • Enhanced family friendly provisions
  • Additional holiday entitlements
  • Perkbox benefits
  • Non-contributory pension scheme.

The Role:

The purpose of this role is to contribute to the overall success of our Organisation in accordance with Migrant Help's visions, values and objectives. The post-holder is expected to:

Work within the AIRE Business Support Centre and provide professional administration support for Asylum Services. You will assist the Business Support team with their day-to-day work in the provision of the AIRE contracts regional services.

Your focus will be to assist in the reporting and management of Information, helping with the collation of data, running reports and the monitoring of dashboards. You will support the wider management team to assist them with performance management, highlighting areas for development and improvement.

​Duties and responsibilities:

  • Maintain accurate and efficient records for appropriate operational internal monitoring systems.
  • Support the timely and accurate allocation and recording of work in line with agreed processes.
  • Monitor the completion of scorecards for quality purposes.
  • Work closely with the Data team, providing and collating the collective requirements from all AIRE Operational teams for their reporting and data needs. Ensuring Data requests have been raised and track these requests through to successfully delivery.
  • Support the day-to-day AIRE management of Key Performance Indicators through the appropriate use of data.
  • Extract data from reports on a daily, weekly, and monthly basis on performance, highlighting areas of non-conformance and opportunities for improvement.
  • Maintain internal operational statistical information as directed by operational need.
  • Work with the Quality Assurance & Data Team on any identified Data quality issues that require changes to system data input fields, operational processes, and staff training.
  • Day to day office administration duties as instructed by the AIRE Business Support Pod Leader, including but not limited to;
  • Monitor stationery, consumables and office supplies, ordering on a regular basis.
  • Diary & meeting management.
  • Post management.
  • Email management.
  • Petty Cash.

​Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

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