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Operations Coordinator

Zoek Pin Norwich, Norfolk, England


Permanent (Full time)

Posted 13 days ago

We are supporting our client in their search for a positive and tenacious Operations Coordinator to join their team. You will be a lateral thinker with a logistical focus and have strong experience in a similar role with knowledge and experience to bring to the team.

You will be responsible for the delivery, control, coordination and manage the costs of the operations as well as ensuring all legal compliance of industry, regulatory and internal procedures have been adhered to.

Key duties:

  • Responsible for the operational safety and quality of the operations

  • Responsible for ensuring maximisation of gross margin on company operations

  • Responsible for ensuring the accurate coordination of all aspects of operations in line with company processes

  • Responsible for ensuring all enquiries are logged and followed up in a timely manner, ensuring where required an quote is raised, issued and followed up

  • Responsible for monitoring supplier invoices to ensure accuracy, gaining approval and are processed for payment within the payment terms

  • Responsible for the management of all aspects of logistics related to operations

  • Responsible for ensuring all operations are closed out in line with all legal and company rules, regulations, processes and procedures

  • Responsible for providing out of hours cover on a rotational basis 24hrs a day, 365 day a year

  • Responsible for ensuring all operations are invoiced accurately and in a timely manner

  • Ensure that engagement with existing and new key stakeholders are forged and maintained

  • Provide support on critical equipment and assets by monitoring and reporting quality and safety issues

  • Provide support to ensure regular reporting to the Operations Manager

  • Provide support to chase outstanding debt

  • Provide support for contractors

  • Provide support in relation to all documentation involved

  • Consult with the Equipment Team to ensure coordination of supply chains, stock control and takes and certification of equipment

  • Consult with the Support Team to coordination Contractor compliance documentation, create documentation and control for the operations

  • Provide support and consult with the team in relation to compliance, training, auditing and policing of operations

  • Provide support to the Area Managers to improve and manage costs, controls of P&L procurement and new base set-ups

  • Provide support and consult with the Business Development Team to enhance new business opportunities and retention of current business


  • Good job costing, quoting and invoicing performance
  • Good turnover and margin management
  • Focus and understanding of the importance of procedures
  • Good customer service
  • Ability to handle high pressure, intense situations and handle them calmly
  • Excellent written and verbal communication skills
  • Good reporting skills
  • Willingness to learn all aspects of the industry
  • Team building qualities and good interpersonal skills
  • Proven ability to self-manage workflow and work at pace
  • Business acumen

Please apply online or get in touch with Laura at Atkinson Moss to take your application further.

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