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Internal Sales Representative

Zoek Pin Crewe, Cheshire East, England

19000.0000 - 22000.0000

Permanent (Full time)

Posted 16 days ago


Your new company
This company is a dynamic global manufacturing organisation that supplies a vast range of high performance fluid sealing products and associated knowledge-based services to virtually every sector of industry.

Your new role

  • Working as part of a focused and successful sales team, to exceed sales targets and KPI's set out in the business's objectives.
  • To provide internal commercial support to the field sales team to ensure our customer's expectations are met and service levels exceeded.
  • Co-ordinate the day to day management of customers, generate and convert sales leads
  • Identify and achieve profitable sales opportunities
  • Prepare commercial proposal's (quotations/tenders etc.) in line with customer deadlines or within an agreed time frame
  • Receive inbound calls and build effective customer relationships and loyalty to ensure excellent levels of customer service are provided at all times
  • Build strong customer relationships using a range of communication methods. Understand customers' business needs and address any issues following upon sales opportunities
  • Actively manage any customer complaints and ensure these are resolved to meet/exceed customer expectations
  • Ensure the smooth transition to the Field Sales Representative (FSR) where sales opportunities for new or existing business can't be progressed via the telephone
  • Initiate outgoing customer calls with prospective clients to establish qualified appointments for members of the field sales team
  • Partner and work closely with key members of the field sales team to provide sales support and prospecting opportunities, including data gathering and follow up
  • Proactively prioritise workload in line with the SPS Sales 2020 Project
  • Respond to all cancellation requests, claim handling and follow standard operating procedures and escalation policy as appropriate
  • Attend sales meetings and participate in learning and training opportunities when appropriate to continuously build customer services and sales knowledge
  • Assist in achieving sales targets for designated accounts and or territories, providing support to the field sales team (. Field Sales Representative, Business Development Manager and Territory Key Account Manager)
  • Make commercial judgements to negotiate and convert opportunities
  • Contract review orders received and communicate contractual requirements to the manufacturing division.
  • Be able to use IT systems effectively and in line with company procedures
  • Liaise with key stakeholders to ensure customer specifications are adhered to.

What you'll need to succeed

  • Communication Skills
  • Commerical Acumen
  • Negotiation Skills
  • Organisational Skills
  • Inco Terms and Payment Terms
  • Good knowledge of written and spoken English (Minimum TOEIC score of 750+ or Bulats XXX+)

What you'll get in return

  • Competitive Salary
  • Great Pension Scheme
  • Annual Leave Entitlement

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at .uk

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