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Assistant Branch Manager

Zoek Pin Worcester, Worcestershire, England


Permanent (Full time)

Posted 15 days ago

Here at Countrywide, property is all about creating moments that matter. Handing over the keys to that all-important first home, helping a retired couple to downsize - and everything in between. As a Assistant Branch Manager with us, you'll be at the heart of all of that. You'll create seamless experiences that put our customer's front and centre. In return, we'll give you everything you need to hone your skills and progress your career. This is your opportunity to make every property more than a home - to be part of some of the most important decisions in people`s lives.

We are looking to appoint an exceptional team player, with heaps of enthusiasm who is driven to achieve outstanding results. We are looking for someone to shine and offer a friendly service to our customers.

Why work with us?

We look after our people. When you join we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training.

In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:

Fantastic earning potential
The opportunity to work under successful and highly sought after Directors
Team recognition and awards
Flexible working - we are open to conversations
You'll be entitled to our award winning'Under one Roof` discount scheme offering staff along with their family & friends excellent discounted property services

Key Activities

Assist in achieving the branch targets
Accountability for delivering of both individual, and collective as a team, all branch objectives including profitability, improved market share and increased group value
Professionally dealing with clients and customers in all aspects of estate agency, including market appraisals, property listings, sales progression and negotiations ensuring that this is in line with company sales process
Using data, feedback and interpreting market trends, deliver weekly updates to every client offering advice and recommendations to facilitate a successful transaction
To abide by service standards and all legislation
Maintain all aspects of the marketing of new and existing properties on the tablet
Key to our ongoing client care you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photograph and price changes
To produce all documentation for new listings including agency agreements money laundering forms, fact finds and any other relevant documentation

An overview of our competitive benefits package can be found below;

Competitive basic salary
Excellent uncapped commission with OTE on offer
23 days annual leave increasing with length of service
Pension scheme
Full training provided with excellent career progression opportunities throughout the business
Outstanding discounts across retail, entertainment, travel and health

Qualifications & Experience

Previous experience in running a successful branch
Conduct, personal appearance and attitude to enhance the company`s reputation
Exceptional communication skills at all times
Empathy and understanding
A team leader, but with Individual Flair
Computer literate with experience of Microsoft and Outlook
Excellent organisation, prioritisation and planning skills
Previous Estate Agency experience would be desirable but not essential
A full driving licence is essential.

Why join us?

At Countrywide, our passion for property and strong focus on people set us apart. We don't see buying, selling, renting and letting as processes - for us, they're all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we`re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

We are committed to developing our colleagues and to providing the highest quality service to our customers. The government is currently introducing regulation to the property industry which will require that all estate agency and letting colleagues hold a qualification in their specialist area (sales or lettings). In order to develop our colleagues, provide a high quality service and work towards regulation, all colleagues who join us are required to hold the a Level 3 qualification in their specialist area (sales or lettings). If you don`t already have this qualification you will be required to study for it, and Countrywide will support you to achieve the required standards

Like the sound of this role? We look forward to hearing from you...

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