Business Centre Manager

Zoek Pin Basingstoke, Hampshire, England

£40000/annum £50k package

Permanent (Full time)

Posted 20 days ago

My client is a Business Centre, who offer a serviced office facility - a dynamic and successful modern workplace in desirable surroundings in Basingstoke. They are looking for a Business Centre Manager to lead their small team of staff and have responsibility for the day-to-day running of the Business Centre, with direction from the Director who visits regularly.
This is a key position and therefore requires the Business Centre Manager to be a responsible individual with high standards and a positive attitude to customer service. The aim is to make this business centre “a great place to work”.
TEAM MANAGEMENT - full management of staff including recruitment, day-to-day management, and performance reviews.
CUSTOMER SERVICE - client / customer liaison. Showing people round, signing them up, moving them in and ensuring they always receive first class service.
FACILITIES MANAGEMENT - in conjunction with the Assistant Manager, manage all facilities, utilities, and technology on site, using the CRM and management systems.
FINANCE - inputting information on to the accounts system, and generating reports and accounts on Xero
MARKETING - overseeing social media marketing. This is done by consultants, but you should have an understanding and provide information and stories to make this happen.
COMPLIANCE - compliance and regulations – VAT returns, fire safety, employment policies and GDPR. These are all the responsibility of the Manager, but training and consultant support is available.
* Team leadership
* Excellent communication skills – enjoys meeting people and helping customers
* Resourceful and resilient
* A listener – being thoughtful and responsive to clients
* A “hands-on” approach and attitude - happy to do whatever it takes to get the job done.
* Good knowledge of Microsoft Word, Excel, and Adobe
* Attention to detail – keeping accurate records, and a desire to get things right first time
* Friendly and professional with smart appearance
* Punctual, flexible, and reliable

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