Resident Liaison Officer

Zoek Pin Greater Manchester - This Area Only

£22000 - £24000/annum package

Contract (Full time)

Posted 14 days ago

Resident Liaison Officer
Location - Manchester, Warrington, Liverpool
Type - 12-month Fixed Term Contract
Scope of Works - Social Housing, sheltered accommodation

Resident Liaison Officer required to join a leading social housing contractor for a 12 month Fixed Term Contract to work across the Greater Manchester, Warrington and Merseyside areas on social housing refurbishment schemes on sheltered accommodation. The main scope of works will be kitchen and bathroom replacements, heating upgrades, rewires, windows and doors replacements.

Resident Liaison Officer Role

Working closely with the Site team you will be the keep point of contact for residents that are having refurbishment works carried out to their properties. Duties and responsibilities:

" To keep all tenants fully informed as to the programme of events
" To regularly visit tenants to establish and resolve any problems that may arise or have already arisen
" To attend site meetings / team meetings relevant to site
" Make every effort to attend all mandatory courses related to your role
" Deal with customer complaints in accordance with the QA procedure

Skills and experience required:

The successful candidate will be able to demonstrate the following:

" A strong customer-focus
" Excellent communication skills
" A professional approach
" Effective planning and organisational skills
" The ability to work effectively as part of a team
" Ability to work with elderly tenants

The salary is negotiable and will be dependent on level of experience and qualifications. In addition to your basic salary the company are also offering a pension schemes, 24 days annual leave, life cover, employee discount and a wide range of leaning and development opportunities to progress in your career.

If you are interested in working for a leading social housing contractor and would like to apply, please contact Deena at Fawkes & Reece for a confidential chat

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