Night Coordinator - Worcester | Zoek UK | 03bb8b
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Worcester, Worcestershire, England
Permanent (Full time)
A great role for a caring, supportive individual who is interested in a permanent night shift. As the Night Coordinator you will be responsible for providing a vital support service for vulnerable customers in their homes.
A growing partner within the Healthcare industry, providing equipment to vulnerable customers. The business has a friendly, family run feel whilst offering fantastic career progression opportunities for staff.
As the Night Coordinator you will be providing a vital assistance for vulnerable patients/ customers in their home. You will handle incoming calls remaining calm and composed in pressurised situations, interacting with healthcare professionals and alerting emergency services in situations where necessary.
You will aid the day shift by ensuring all calls during peak periods were correctly logged and the system up to date, ensuring that the data is accurate and grammatically correct.
The ideal person for the Night Coordinator will:
- Be able to commute to Worcestershire on a nightly basis (driving licence will be required or else a car pool arranged with existing staff)
- Be kind, caring and compassionate, able to offer assistance to customers during stressful situations
- Be available to work permanent nights ( - 8am, 4 on 4 off basis)
- Ideally have worked in a call centre and customer service role previously, though no essential
Full training provided - no experience required
Opportunities to progress and develop within this growing team