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IT Technician

Dudley, West Midlands

£25000 - £30000 per annum + Benefits


2 nd Line IT Technician


£25,000 £30,000

Im working closely with a wellestablished business based in Dudley who is looking for an experience 2 nd line IT Technician to join them to support with their growth.

This is an excellent opportunity to provide internal support with some of the latest technologies to help the day to day running of the business and the maintenance of their infrastructure.

Role Details:

Make sure that SLAs and clients procedures are met when supporting with problems Take full responsibility and ownership when dealing with problems Liaise with 3 rd parties and suppliers providing accurate and timely updates Demonstrate the ability to trouble shoot and resolve issues as part of a team and on your own

Desirable Experience:

Experience monitoring hardware and software Provide local and remote support for the company across offices Supported software and hardware of Computers & Peripherals / Printers / Mobiles & Tablets Deployments and Rollouts of Windows and other software/hardware

Technologies Used:

Active Directory / Group Policies Microsoft Exchange / Office365 Routing & Switching Cisco / Draytek / Sophos Windows Server ######### Supported Windows/Mac OS Acronis Backup & Recovery / BackBlaze / NAS QNAP ZenDesk

The client is looking to proceed quickly on this position, if you feel suitable to the above role please apply now.

Luke Hemmings IT Recruitment Consultant #########

Key Words

IT Technician IT Support 2 nd Level IT Engineer 2 nd Level Support Virtualisation VMware Managed Services IT Services Service Provider MSP Managed Service Provider

Posted 8 days ago

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