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Director of Operations - Trendy Hotel in the North West

Merseyside, England

£80k - 100k per year + Bonus

Permanent

Director of Operations - Trendy Hotel in the North West

Salary: £80,000+

Location: North West

Currently Operations Manager or Deputy General Manager within a branded hotel looking for a brand-new challenge? Would you like to join a brand were hard work is rewarded and there are opportunities to develop?

Are you the type of manager that leads from the front and thrives in developing a customer service driven team?

KEY RESPONSIBILITIES

  • Manage the day to day operation ensuring a high level of customer satisfaction and experience
  • Effectively manage the hotel to an optimum level
  • Coaching and development of the HOD team
  • Analyze profit and loss account - revenue and cost centers
  • Drive and nurture adaptability in a changing business environment
  • Conducting review for all direct report; agreeing objectives in line with business and brand objectives and values, and ensure H.O. D's carry out appraisals with the teams
  • Management team performance, development and productivity

REQUIREMENTS

  • Accomplished team leader and motivator
  • Knowledge of driving standards with acute attention to detail; the ability to organise and plan ahead
  • Ability to lead, multi-task and make sound decisions in a fast-paced changing environment
  • Thorough understanding of overall hotel operations
  • Excellent Communication skills
  • Excellent Customer Service Skills
  • Excellent People Management Skills
  • Desire and ability to develop others
  • Passionate about what they do

Interested in this great challenge?

Contact LARA DOS SANTOS with your updated CV

Posted 23 days ago

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