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Deputy Manager

Hackney, London

Up to £26144.00 per annum


Job Title: Deputy Manager
Reporting to: Service Manager and Area Manager.
Salary: £26,144.00 per annum
Contract: Fixed (38 hours per week)
Location: Catherine House Supported Living Service Hackney
Closing Date: 30th June 2019 @23:59pm
Interviews: Friday 5th July 2018

About the Role

We are recruiting for an enthusiastic and committed Deputy Manager. You will work alongside the service manager to lead and motivate the support team in Catherine House. You will provide meaningful support that will make a real difference to the people we support.

Catherine House is a supported living scheme tailored to provide personalised services to young adults with profound and multiple learning disabilities, encouraging long term achievements, goals and aspirations. It is newly refurbished property that has eight selfcontained flats and is situated in the centre of Hackney.

We are looking for someone who has good experience in supporting people with learning disability and complex needs, and can help ensure a safe, well managed and enjoyable environment for all to be part of.

The deputy manager will take a lead in organising support plans, appointments, training and supervision of staff and ensuring a safe working environment for all.


* You will work within the values of Outward to engage, enable and empower the people we support to achieve their goals and ambitions within a person centred approach.
* You will develop and motivate support workers to be positive and enthusiastic about their work and to deliver high quality and personalised support.
* You will work with the service manager to develop systems to enable support hours to be used creatively and flexibly to meet the needs of the people we support.
* You will work with the team to develop support plans and risk assessments that reflect peoples needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.
* You will deliver a service that meets and aims to exceed the expectations of the people we support, their funders, the local authority and relevant standards of care.

About you

You will share our values and passion to engage, enable and empower adults with learning disabilities to lead the lives they want. Using your experience of working in a similar setting you will have developed the skills you need to engage and motivate team members to provide creative and flexible services that make a positive difference to peoples lives.

As the Deputy Manager you will be responsible for ensuring the delivery of a high quality support service for adults with PMLD and a range of needs, through making sure the service adheres to all the relevant legislative and performance standards, and contract compliance. You will be an excellent communicator, liaising effectively with key stakeholders including statutory multidisciplinary and health professionals, family carers and the people we support. You will be able to easily interpret and apply policy into practice, including principles and practices of safeguarding adults at risk, budget management, health and safety, mental capacity act and upholding the rights of the people we support to be involved at all levels of decision making as well as achieving their personal outcomes.

You will be required to work some evenings, weekends and bank holidays on a rota. You may also be required to do an occasional sleepin shifts and will provide regular out of hours oncall support for which additional payment will be made. You will be required to complete some frontline support shifts as part of the role.


* NVQ Level 3 in Social Care or equivalent
* Experience of supporting people with learning disabilities
* Experience of leadership within a team
* Good organisational skills
* Problem solving skills
* Experience of planning activities in house and accessing community opportunities
* Experience working towards and documenting care standards


We value everything our staff do for the people we support, so we provide a great benefits package:

* Flexible working hours; that will give you the work life balance that is right for you
* Up to 25 days annual leave plus bank holidays (pro rata for part time)
* An occupational sick pay scheme
* Access to our Employee Assistance Programme
* Annual leave purchase scheme
* Travel Loans
* Training and Development opportunities

About Outward

For more than 40 years, Outward has been providing highquality support and care services to vulnerable people in London and has grown from strengthtostrength. We believe in engaging, enabling and empowering the people we support to make positive choices, take advantage of opportunities and live the lives they want.

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward

How to Apply

If you think you have the necessary skills and the right attitude for the role please click Apply

  • All Applications Should be submitted by 23:59pm on 30th June 2019
    Interviews will be held on 5th July 2019

  • To find out more about Outward please visit our website

We are committed to equal opportunities and welcome applications from all sections of the community.

Posted 34 days ago

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