Internal Engineer

Zoek Pin Chelmsford, Essex, England


Permanent (Full time)

Posted 14 days ago

Here at CareCo, we’re all about making life easier for people. It gets us out of bed in the morning, and it sends us home at the end of the day knowing we’ve done our bit to help somebody with their day-to-day struggles.

This exciting position is a chance to be a part of our continued success, with fantastic career opportunities and access to staff benefits including a wellbeing programme, staff discount, free parking and regular colleague engagement events.

Our brand new head office, which is currently being built, will be based in Braintree area so we'll be looking for someone keen to move there in the beginning of 2022.

Role overview

To diagnose and repair, faulty products brought into the CareCo Engineering department. To resolve issues as promptly and according to the company’s priorities.

Main Responsibilities

To Assess products presenting faults in the workshop.

To work within a team to plan daily fixes and distribution of work.

To ensure that the workspace is kept tidy and tools are accounted for.

People and Communication

To record written reports on fixing of products whether stock or customer repairs.

Record photographic evidence is the product is beyond repair to enable Engineering Admin to claim.

Achieve targets in line with KPI’s set by the manager and the department.

Continue to actively take part in external and in-house training.

Systems and procedures.

To understand ordering process, logging claims process and be able to competently use our internal Computer stock system.

To help spot trends with products and faults and report back to senior management.

Health & Safety / Equality and Diversity.

Follow all process and procedures outlined in the health and Safety policy ensuring the health and safety of self, customers, and colleagues.

Practice and promote CareCo’ s equality, Diversity and inclusion policy.

Data Management.

Responsible for the compliance of the General Data protection Regulations (GDPR) and the Data protection act 2018 to ensure data security is maintained

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