Warehouse Department Manager
Royal Leamington Spa, UK
At Bravissimo our purpose is to inspire big boobed women to feel confident and amazing. We are a dynamic multi-channel retailer, offering lingerie, swimwear and clothing to fit and flatter women who are a D-L cup. As a company, over the last 24 years we have experienced some substantial growth and we are now a £50 million-pound turnover business, with 29 stores across the UK as well as a well-established e-commerce operation. We continue to believe in and focus on our purpose which has resulted in the growth of our e-commerce into the USA and further store openings in the UK.
Our people are at the veryheart of the experience we aim to provide for every single customer, and forthe last 13 years we have been one of the Sunday Times 100 Best Companies toWork For.
Ourwarehouse operation plays such an important part in the service we offer to ourcustomers. The warehouse stocks all size variances in each product, which insome cases can be up to 90 different sizes, to ensure we can always offer ourcustomers the best choice possible. The warehouse holds around 525,000 items atany one time and from an order being placed, our team can pick and pack an itemand get it on its way to a customer within 90 minutes. Due to the large stockvariances, we also operate a customer order transfer function through ourwarehouse which means we can offer our customers available stock from anywherein the business. In our peak (which is summer!) we have around 22,000items leaving the warehouse each day to our customers and shops.
To support in the effective running of the operation, we arelooking for a Warehouse Department Manager to join our team.
About the Job
As a Warehouse Department Manager, you will lead and inspire the team to continue to deliver the service that were so passionate about. Whether thats ensuring that our stock in accounted for across the business to allow us to get it to customers as soon as possible, or ensuring every delivery is packaged and wrapped perfectly to create an amazing first impression, you will be a role model for our service.
Whilst service is very important to us, we are not KPI led. You will lead your team to deliver great standards every time based on whats right for our customers which may not necessarily be what is the most cost effective or time efficient solution for the operation. You should be naturally inquisitive with a passionfor looking for new ways to improve existing systems and processes to continueto enhance the experience we deliver to our customers. You will work closelywith a number of other departments across the business to ensure that theoperation is working in collaboration with key departments including customerservices, merchandising and finance.
The Goods In Department has a unique element inthat it requires a lot of forward planning, so you should be thorough andorganised in your approach. You willalso work closely with a number of teams across the business so you should be aconfident networker with a natural ability to build relationships. As with any operational role, there is arequirement for you to have flexibility when required to support other shiftsand department.
We are looking for an enthusiastic and dedicatedDepartment Manager with the ability to lead a team. Proactive in nature youwill be able to work independently and take accountability for the results ofyour team, with the ability to deputise for yourshift manager when required. It is essential that you can inspire and motivateothers to deliver the service our customers expect.
You will have experience of running departments within a large warehouse (ideally as part of an eCommerce operation, but this isnt essential), with a track record of improving departmental and warehouse processes. With a solid understanding of health and safety, you will be able to ensure this is a priority for all staff at all times; maintaining a safe working environment and taking ownership of managing risks as they occur. You will also have the ability to engage with yourteam and other teams across the business, ensuring day to day operations are organizedand moving forward, using your management skills to empower your team todeliver great results. You will ensure team achievements are recognized andsupport your shift managers by identifying talent and developing your team forour future growth.
If this role sounds perfect for you, please click the 'Apply Now' button which will take you away from this page for a second so we can get some more information from you. We will also ask you to submit a CV along with a letter which should include why you would like to work for Bravissimo, why this role excites you and your current salary. If you do have any questions, do give our recruitment team a call on#########
Posted 14 days ago