Customer Service Advisor

Zoek Pin Manchester, Greater Manchester, England

£17006 - £18533 Per Annum Bonus and Incentives

Permanent (Full time)

Posted 14 days ago

Customer Service Advisor

Ex Retail or Hospitality

Full Time , Permanent

Competitive Salary + Bonus

Immediate Start

Greater Manchester

Are you looking for a new challenge, do you have customer service experience? Worked in a customer service role in Retail or Hospitality and looking for a career change? then read on..

If you have experience with customer service, in retail, restaurants or hospitality and would like a career change then this could be ideal for you.

Working as a Customer Service Advisor taking inbound calls from existing customers assisting them with account queries, solving problems or offering new features or products etc. You will be speaking with customers who have expressed an interest or need for the product and upselling/cross-selling additional products.

You will be part of a growing team in a stable company, offering fantastic training and development for you to progress your career. 100% of our management team were promoted from customer service roles!!

Customer Service Advisor duties:

Manage your own inbound calls in a timely manner

Identify customers' needs and demonstrate effective problem-solving techniques

Build growing and sustainable relationships with customer base by engaging conversation and going the extra mile

Work towards Key Performance Indicators (KPIs) to earn your monthly bonuses!

The benefits

  • This is a full time, permanent position
  • 40 hours per week between Monday to Sunday – you'll need to be fully flexible and available to work weekends
  • Rotational shift pattern between 8am to 8pm (6pm finish on weekends)
  • Competitive Pay
  • Monthly Bonus Scheme
  • Staff discounts

Please note : To be considered for this opportunity you must be based in commutable distance to the location and be able to supply Right to Work Documents for the .

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