SaaS Account Manager - Norwich | Zoek UK | 05a4c0
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SaaS Account Manager
Norwich, Norfolk, England
£30000 - £35000/annum
Permanent (Full time)
Are you fanatical about giving excellent customer service to your clients? Do you have Account Management experience gained in the tech or SaaS sector and are now hungry for a new challenge?
If you think that sounds like you, then I'd love to hear from you!
My client are increasing their success month on month, and having already expanded in their sales and customer success teams, they are now keen to add even more value to their clients by recruiting a solutions focussed Enterprise Account Manager.
With experience in onboarding clients, you will be naturally investigative with the ability to understand what your client's need. It will come naturally to you to communicate, building the rapport and really developing long term relationships.
With a focus on retentions and renewals, service will be the most important priority to you - however you will have a slight sales edge, as will always be looking to more ways to increase the ROI such as upselling, upgrading and looking at cross selling opportunities.
In return, joining my client will give you an excellent opportunity to be part of a fast growing business that continue to be successful - you could be part of this success! With Norwich city centre offices available to you (some flex/remote working is of course ok), and a great team around you, you'll be rewarded with an excellent salary and strong growth potential.
For a full and detailed JD, please get in touch with Emma Baylis or call for more info