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Deputy Care Manager

Leicester, England

Permanent (Full time)

Job title: Deputy Care Manager Location: Countesthorpe (LE8) Salary: £22,000 to £26,000 per annum Our client, a 40 bed residential care home based in Leicester currently has a great opportunity for a Deputy Care Manager to join their existing team. This involves working flexible shifts and alternate weekends They are looking for an individual who is passionate about providing the highest quality service, has a positive approach to work, and who wants to work within a professional organisation. Responsibilities: Ensure the business is legally and ethically compliant Manage and motivate the team, including care workers, to meet customer’s care needs Ensure healthcare workers provide the required quality standards determined by the company Organise team meetings Ensure compliance with regulatory requirement Carry out staff reviews and appraisals within the required time frames Build a good rapport with customers and staff to ensure high quality service delivery Effectively and confidentially managing data and information Providing exceptional customer care; undertaking relevant risk assessments Ensuring there are safe working environments for staff, investigating any accidents and complaints using process Updating the care plans Responsible for the legal and ethical running of the day-to-day business. Understand and work within regulator legislation, standards and regulations Keep full and accurate records in accordance with legal requirements Undertaking and monitoring of all appropriate assessments relating to new customers To undertake/facilitate reviews of customers’ needs/requirements in accordance with guidelines Liaise with other health professionals as appropriate Planning and implementing supervisions and appraisals in accordance with guidelines To deliver/facilitate all necessary development requirements in accordance with the needs of the service To understand and monitor health and safety in the workplace and in the field Ultimate responsibility for all staff. To ensure implementation, execution and management of quality control systems. Implementation and management of complaints procedure. Achievement of sales targets and delivery within budgets. To work within agreed budgets to ensure profitability of business. Take on-call duties as part of a team on a rota basis. Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent. Recording all emergency calls and passing the information to appropriate parties. Be available to all emergencies Requirements: Profound interest in Healthcare Excellent communication skills; listening, verbal and written Ability to plan, organise and manage pressure Ability to both effectively lead and be a member of a team Excellent customer service skills Flexible and adaptable Effective organisation skills Awareness of key business principles Able to manage change within the business Minimum of 2 years experience of Management Benefits: Bonus Scheme On-site parking Opportunities for Promotions Support achieving National Vocational Qualifications (NVQ) Level 5 Salary: Competitive rates of pay according to your Performance This vacancy is being managed by Ben Moses at Spear Recruitment Ltd. Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973. Spear Recruitment Ltd are on Facebook, can you also follow us on Twitter @spearrecltd and Instagram @spearrecruitment Copyright Spear Recruitment Limited 2018. Use of all or any part of this advert to or in any media, without Spear Recruitment Ltd prior written permission is prohibited and may result in criminal or civil actions.

Posted 17 days ago

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