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Operations Project Fulfillment



About the Position:Operations are the heartbeat of our service -ensuring our partners are levels ahead  than the general market in termsof their quality and speed of work and are good platform participants - asbusinesses depend on Helpster Partners to drive their productivity 24/7/365.Helpster leverages technology to match Partners to jobs. The best tech is a mixof human and machine. As such the Project Coordinator is the back stop behindthe automation, ensuring every client staffing request is a success. Thisinvolves using data and your high level of human intuition to detect trends in ourpartner pool, and decrease the risk of No Shows, or other negative platformbehaviours. Our partners have a deep expertise in logistics, hospitality,events and warehouse work. This role will report directly to the OperationsManager and, with the support of the Account Managers & Sales team, will bein charge of project-managing our current pool of workers to ensure that oursupply end are met with the demands of our client.Key Responsibilities: =      Become the equivalent of a weather forecaster, but for Partnerdemand and supply. Work with sales and Partner Recruitment team to ensure thereis the right amount of supply for each role in each territory. This is measuredby fulfilment rate. =      Collaborating with Sales & Account Management Team to clarify client's requirement & needs =      Following through our standard Partner Fulfillment SOPs and makesuggestions on ways to improve our current processes =      Reduce the time between jobs for our Partners, by developing ahigh level of quality in  our Partner pool and providing sales up to datedata on your availability for each poolKey Requirements: =      Possess at least a Bachelor degree from reputable university =      At least 2-3 years experience in project or human resourcemanagement =      Strong communication skills to both internal and externalstakeholders =      Detail-oriented and process driven =      1-2 years experience in mass recruitment is preferred =      Experience working in a startup environment

Posted 12 days ago

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