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IT Apprentice

Cambridge, Cambridgeshire, England

Competitive

Permanent

Why join us?

CMR is one of the UKs most exciting companies to be joining right now. The scale of our ambition to build a world-class medical devices company in Cambridge is matched only by the breath-taking innovation that underpins our next generation of surgical robot. Were an award-winning company that plans to significantly disrupt the way surgery is performed for the benefit of millions of patients all around the world.

Our values are ambitious, humble, people focused and fair and responsible. If you share these values, our passion for improving lives, and have the skills to make a real difference to the way minimal access surgery is developed and delivered, then its a great time to join us.

Responsibilities

  • Providing IT assistance to the business.
  • Working collaboratively within the IT Support Team to ensure that allaspects of IT infrastructure, computers and applications meet the needs of ourdemanding users in a fast-paced environment.
  • Setting up new IT infrastructure and office moves.

Were a high growth company and as such roles change and evolve. Wed expect you to be willing to turn your hand to anything within the IT remit that helps the team deliver its objectives.

About you

Naturally, youll be keen to start a career in IT and be able to prove your interest in IT Support. Youll have a practical, hands-on and flexible approach, and youll be a great team player and happy to throw yourself into a fast-paced, non-hierarchical environment. Were also looking for you to be:

  • A good communicator and organiser, and able to build and sustain productive working relationships with all colleagues (IT team, software developers, engineers and commercial teams). Youll be wiling to learn and understand how to explain technical IT issues to non-technical users.
  • A proactive problem solver, able to ask questions and get information tocorrectly diagnose computer problems and understand what level of support isneeded when a problem is presented.
  • Able to quickly gain new skills and knowledge when faced with newchallenges.

Youll have good knowledge of:

  • PC and laptop hardware

And a keeninterest in developing your skills and knowledge in:

  • Maintaining and troubleshooting Windows desktop OS
  • Providing 1st and 2nd line support to system users
  • Basic programming/scripting
  • Basic networking
  • AWS and other cloud infrastructure

In addition, wed like you to have:

  • The ability to self-manage and use initiative
  • A committed and motivated approach to learning and your own personal development
  • A willingness to listen to feedback and learn from mistakes
  • Resilience and self-awareness
  • The ability to plan ahead and prioritise workload
  • By the time you join us 3 A-levels (minimum of 112 UCAS points, grades BBC or equivalent e.g. BTEC DMM) including at least 1 STEM subject
  • A genuine desire to helpand support team members so that we can all achieve our best
  • Keen to provide a 1stclass level of customer support ensuring that all users are treated efficientlyand in an appropriate manner.

If English is not your first language, you will be expected todemonstrate a certificated level of proficiency of at least IELTS 6.5 orequivalent

This programme is designed for school leavers and other individuals who do not have a degree. If youre studying or have a degree, please apply to our student and graduate opportunities.

Details of any travel required as part of your qualifcation will be clarified during the selection process. Were happy to discuss any reasonable adjustments you may require.

Youll need to be available to start with us from September 2019.

The package

We offer a competitive salary and a great benefits package (including non-contributory pension scheme, cycle-to-work scheme, life assurance, and our infamous monthly BBQs). On top of that, youll be joining a company with a fabulous culture of ambition, creativity and teamwork, and where fun is just as valued as our commitment to make surgery better for millions of people.

Interested? We'd love to hear from you!

Posted 21 days ago

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