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Chief Operations Officer - Executive Airport Lounge Company

London, Greater London, England

Market related


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Chief Operations Officer - Executive Airport Lounge Company

Location: London

Salary: Competitive

This fantastic opportunity has become available for someone who is driven and enthusiastic for a global airport service brand operating private lounges for all travellers - aiming to change the perception of travel at the airport.

The role would be covering multi-sites across Europe with London being the main base with a lot of expansion projects in the pipeline. This person must have a strong ability to effectively delegate strong leadership skills and with a passion for the guest experience by inspiring, influencing and motivating others by taking pride in achieving results and celebrating success.


  • Formulate a long-term strategic business plan in order to sustain growth and operational strategies
  • Ensuring all business activities are aligned with marketing strategies and financial objectives
  • Financially astute
  • Manage expansion/pre-opening sales and operation activities
  • Assume overall responsibilities for the operations management and business development for all EU outlets
  • Managing all HR based functions as such as, KPI setting, staff training and development, recruitment etc
  • Take lead to manage improvements and/or implementation of new services
  • Guest relations management
  • Service standards


  • Minimum 10 years in a similar operation at senior management level in hospitality
  • Understanding of budgeting and financial planning
  • Flexible and willing to travel internationally
  • Great time management skills
  • Ability to work under pressure

Interested in this great challenge?

Apply today with your updated CV to LARA DOS SANTOS!

Posted 18 days ago

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