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Income Officer

SK11 6QJ, Macclesfield

£26,253 per annum

Permanent (Full time)

We're a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. The role holder will provide a full arrears recovery service and aim to exceed challenging performance targets for the collection of current and former tenancy arrears and recharges. You will prepare all documentation for legal proceedings and attend court hearings and evictions where required. You will also liaise with internal teams and external partner agencies and assist in the review and implementation of policies and procedures relating to rent arrears, former tenant arrears, recharges and other tenant debts. We can offer you: A minimum of 28 days holiday per year (plus bank holidays). A great pension scheme Flexible working hours and home working Access to our Health Cash Plan Training and development. Let us know where you want to get to and we'll help you get there. A focus on your wellbeing including health MOTs and events. A state of the art modern office with a friendly working environment You will have experience of working with customers in a front line role with an understanding of issues facing local communities. You will also have experience of working in a target and results driven environment. Experience of working in social housing is desirable though not essential. You should have excellent interpersonal skills with the ability to develop and maintain effective relationships with customers. Excellent planning and organisation skills as well as the ability to work under pressure is essential. Our values are at the core of everything we do, so we are looking for someone who's values match ours and will embed these too! Closing date: 15th November 2019 Interviews: 29th November 2019

Posted 12 days ago

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