Technical Support Engineer - Fire Alarms
Leicester, Leicestershire, England
£36k per year + + Car + 24 days + Full benefits package.
Permanent (Full time)
Technical Support Engineer - Fire Alarms Leading fire alarm manufacturer are looking to expand their technical support team. The successful candidate will have to provide specific technical support and training assistance across the UK and International. Daily responsibilities include; Specific product training to customers and company staff on all of the companies manufactured products. To manage training scheduling, training records and certification. To continually develop and improve the training provided to customers. To provide telephone, email and field support to customers and company staff. To assist in the validation of new products, to ensure they meet customer requirements. To assist in the preparation and verification of technical documentation for company products. To keep up to date with current technologies in the fire industry. To keep up to date with product standards. The ideal candidate will have prior experience in the Fire industry and be familiar with product terminology and market knowledge. They should also be confident in delivering training, advising and troubleshooting problems and have excellent customer-facing skills. In return the client are offering an excellent package, including a company car, fully expensed travel allowance, 24 days holiday and an excellent work place pension. The role could suit an experienced fire alarm engineer, who is looking to get off the tools and into a more technical role, or someone already working for a fire alarm manufacturer. Please send in your CV for consideration to this excellent opportunity. Location: Leicester, Coventry, Kettering, Northampton Salary: 36K + Car + 24 days + Full benefits package.
Posted 40 days ago