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Avaya Engineer

London

40000-50000

Permanent

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A leading unified communications integrator based in Silicon Roundabout are looking for an Avaya Red Engineer. The role encompasses fault diagnosis and resolution in support of incident and problem management. It also includes configuration and potential lab work to pre-stage equipment followed by implementation at client sites throughout the UK and in mainland Europe.The portfolio of equipment to be supported will include Avaya CS1K, Meridian all options, CallPilot, CC6, AACC products and Avaya RED UCM/SMGR, Session Manager, SBC, Communication Manager, Aura Messaging, Presence Server, Conferencing Server, One-X AttendantThe successful candidate will have:A HND/degree level qulaification in engineering or a related fieldManufacturer accreditation and/or maintenance & installation CPD5+ years’ experience working in the unified communications industry in a similar roleA comprehensive understanding of the issues involved in working in the service industry, particularly customer serviceExperience of delivering a technical support functionA proven track record in a technical support/fault finding environment The ability to form close working relationships with customers and sub-contractorsA high degree of computer literacy A formal support apprenticeship would be a distinct advantage but is not essential Please note you must have a full driving licence and have your own transportIf you’re interested in this vacancy… Don’t delay, send your application to #########   

Posted 21 days ago

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