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Inbound Call Handler

Milton

£8 - £11 per hour

Permanent

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Inbound Customer Service Advisor£8-£11 per hourTemporary OngoingMilton KeynesAre you passionate about customer service?Do you like working in a fast-paced environment?Do you have an excellent telephone manner and the ability to remain calm under pressure?Yes? You could be just the person we're looking for! You'll be taking inbound enquiries from customers and resolving their queries efficiently and professionally, delivering outstanding and optimal customer service. Key responsibilities will include but are not limited to:Handle customer enquires via inbound telephone calls and emailThe ability to pass calls to relevant departmentTake ownership of customer queries and follow through to completionWorking in a fast-paced environmentDeliver first class quality customer serviceTo work with internal teams and follow up resolutionsTo perform reception duties where requiredMaintain effective working relationshipsBe able to remain calm under pressure and handle numerous callsExperience, Skills and Personal Attributes:Customer service backgroundGood telephone communication skillsBe customer focussedSolution orientatedComputer LiterateAbility to work as an individual whilst contributing to the overall success of the teamAble to work under pressureSelf-motivatedUnderstand and adhere to company standardsEmpatheticProblem solving skillsFlexibility If you feel you have what it takes, please apply today because we'd love to hear from you!

Posted 19 days ago

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