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Customer Care Specialist, Seafreight Apprentice

Liverpool, Merseyside



Customer Care Specialist, Seafreight Apprentice United Kingdom GB09951

How does your smart phone get to the UK? The answer is through the work of an International Freight Forwarder! As a Customer Care Specialist Apprentice you will earn as you learn, combining practical onthejob training with study towards both a Level 3 International Freight Forwarding Apprenticeship and an Intermediate BTEC Award.


This apprenticeship was created to teach you how to transport goods from one place to another but it is also a surefire way to transport yourself into a successful career! This role will give you the opportunity to build relationships with customers as well as learn the shipping industry, you will spend 6 months in three different areas of the business to ensure you gain a full understanding of the seafreight divisions and help you decide where your preferences lie.


  • Build close, strong relationships with all our customers, KN offices, overseas agents and service providers.

Manage and be responsible for your own operational accounts.

Actively plan and coordinate your working day taking ownership of the business you manage.

Assist and advise customers of arrival, clearances and deliveries of their goods.

Be proactive in your response to service issues.

Maximise profits for the department by obtaining optimal buying rates and keeping operational errors to a minimum.


Five GCSEs including Maths and English at grade 4 or above.

Ability to work on you own initiative and as part of a team

Excellent communication skills


Commercially minded

Positive attitude

Be driven to achieve personal success

Willingness to learn


If you would like to become a valued member of our team then we will also make sure that youre rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.


With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the worlds leading logistics companies.

As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.


UK Resourcing Team #########

Posted 9 days ago

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