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Customer Support Representative




Customer Support Representative

  • Customer Support Representative - Responsibilities

  • Business to Business Sales of industrial supplies, PPE equipment and more

  • Liaising with customers, offering guidance and advice

  • Managing inventory within customer facilities

  • Managing and documenting cost savings, lean programs, implementation, and supply chain

  • Managing customer relationships

  • Receiving of goods, picking orders, shipping goods, material handling, cycle counts

  • Warehouse and industrial vending machines maintenance

  • Lifting heavy objects (up to 25kg) occasionally

Customer Support Representative - Benefits

  • Excellent long-term prospects – Over 95% of our managers were promoted from within
  • #148 World's Best Employer in 2018 (Forbes)
  • #68 World's Most Innovative Companies 2016 (Forbes)
  • International business in 26 countries with a solid financial position
  • Proud to partner and work alongside world's largest companies
  • Work-life Balance. Finish earlier on Friday and enjoy your weekends again
  • Shift: Monday-Thursday, 8 am to 5 pm and Friday, 8 am to 2:30 pm
  • Professional on-the-job training to develop your skills portfolio
  • International travel opportunities
  • Position in a fun, dynamic team of up to 7 employees
  • Network with us - sports and events

Fastenal in numbers

  • Over 95% of our current branch managers were promoted from within
  • In 2017, Fastenal employees completed nearly 655,261 online and instructor-led
  • training courses
  • In an era of outsourcing and downsizing, we've added more than 7,500 employees to
  • our organization since 2010

Customer Support Representative - Qualifications

  • Full UK or EU Driving License, Key requirement

  • Excellent verbal and written communication skills

  • Polite, confident and friendly telephone manner

  • Excellent time management and organizational skills

  • Keen to learn with a proactive attitude

  • Experience in Business or Sales or Customer Service (Minimum 1 Year)

Posted 13 days ago

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