Digital Project Manager

Zoek Pin Guildford, Surrey, England

Permanent (Unspecified)

Posted 4 days ago

Our client sits in the B2C sector and is looking for a Digital Project Manager. This is an exciting opportunity for someone looking to work within Ecommerce and Marketing. Our client offers a fun, friendly and dynamic environment. Experience implementing new software is a must.

RESPONSIBILITIES

  • Takes full ownership for the development and maintenance of all technical products
  • Works with key stakeholders across business to ensure that the product roadmaps deliver to support site optimisation (product backlog), product development, customer experience & services.
  • Leads weekly Technical meetings to ensure key stakeholders are informed and expectations are managed on development progress, roadblocks & resolutions and budgets.
  • Remains agile to support changing business priorities and thinks laterally to create resolutions.
  • Defines briefs for all key technical development and seeks buy-in from all key stakeholders prior to briefing sessions.
  • Ensures has considered all systemic integrations, feasibility and potential areas of vulnerability.
  • Works with the Digital Designer and Ecommerce Optimisation Executive to create wireframes, design proposals and process flow diagrams to accompany all briefs.
  • Reports on the technical efficiency of the M2 platform on a weekly basis flagging issues and proposed resolutions, providing updates on the efficacy of each technical sprint and its release whilst identifying any development opportunities from the weekly Trading outputs.
  • Maintains knowledge of business performance across the digital product, product departments and customer behaviour and uses it both tactically and to define strategies.
  • Ensures the business is kept informed of all key releases and their benefits in a timely manner.
  • Maintains a process map of the integrations and updates accordingly throughout the roadmap.
  • Ensures all issues and bugs are resolved in a timely and commercial manner.
  • Ensures all stakeholders are aware of their input requirements and timings whilst keeping them informed on development progress, roadblocks & resolutions and budgets.
  • Is proactive in own development of knowledge of the technical platforms and all related plug ins.
  • Holds self-accountable to research and network to ensure knowledge is up to date and forward thinking in order to develop the Technical strategic vision.
  • Ensures that on-site technical and off-site customer issues are communicated transparently and managed swiftly to repair.
  • Works closely with Head of Customer Service to manage issues and communicate to customers where appropriate.

EXPERIENCE

  • Minimum of 2 years' experience in a digital project management role.
  • Able to demonstrate ability to bring products to market.
  • Experience of working in or working with fast-paced digital retailers
  • Relevant degree ideal SQL and programming experience a bonus
  • Experience using Netsuit.

SKILLS

  • Aptitude and interest in all things tech
  • Able to translate technical terminology for non-technical stakeholders whilst being confident communicating at both levels.
  • Able to switch between strategic vision and the detail
  • Excellent communication and project management skills
  • Able to confidently translate ideas in to wireframes, systems and process flows
  • Data led in decision making and validation of roadmap outputs
  • Able to research, analyse and report technical developments and findings with autonomy
  • Able to make commercially balanced decisions
  • Able to drive forward key developments and resolve issues quickly
  • Good management skills

ACCOUNTABILITY

  • Technical Products and their efficacy
  • Technical Development budgets
  • The performance of self and team

If you have not heard back within 5 working days, then unfortunately on this occasion you have not been successful.
!

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