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Cluster General Manager - Luxury Serviced Apartments in London

London, Greater London, England

£38k - 42k per year + Bonus


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Cluster General Manager - Luxury Serviced Apartments in London

Location: West London

Salary: Up to £42,000 + Benefits

The General Manager will be responsible for all day to day operations, business performance, and lead the management team to continuously improve quality, efficiency and profitability. Working within the group matrix structure, the role will also work collaboratively with the functional support areas of reservations, procurement & development and sales & account management.

They will ensure that the business is adequately resourced, that company standards and reporting are met, and all legal and regulatory matters are complied with.

Key responsibilities:

  • Proven management experience in a hotel or serviced apartment business environment
  • Hospitality background with good knowledge and experience of revenue generation, yield-management and guest experience
  • Develop and nurture a positive working environment promoting great service, culture and vision of the company, learning and development for the team
  • Support the Senior manager in the creation of rota, implementation of training plans, performance review, etc
  • Review and implementation of efficient procedures to ensure highest customer service and satisfaction at all times
  • Ensure administrative tasks and procedures are followed: update and filling of report and data, cash-handling, banking and credit card controls.

The Ideal Candidate will...

  • Professional and dedicated individual
  • Well presented at all times
  • "Can do" attitude
  • Excellent organisational skills
  • Ability to work well under pressure
  • Good leadership skills
  • Maintain good time- keeping
  • High level of autonomy

Interested in this great challenge?

Contact LARA DOS SANTOS with your updated CV

Posted 16 days ago

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