Customer Service Advisor

Zoek Pin Work From Home

£18532 - £20000 Per Annum Plus bonus

Permanent (Full time)

Posted 5 days ago

Customer Service Advisor
Full Time/Permanent

Belfast

£17,680 - £18,532 + Bonus + Benefits

Immediate Start

Work From Home Available

Red Dot Recruitment are currently in partnership with an amazing client who have consistently been at the top of their game within the Call Centre Sector, my client stands to be one of the largest outsourcing companies in the world and due to continued success, they have huge plans to grow their existing Customer Service and Retentions team.

Who are we looking for?

A great communicator who is enthusiastic about helping customers, has a passion about achieving goals and comfortable selling products that fit a customer's requirements. Thrive on learning new knowledge and skills and are quick to adapt. Know your way around a computer and can navigate multiple systems. Be self-motivated and can work from home with minimal supervision. Be resilient and can adapt to a fast paced and ever-changing environment. 6 moths sales/customer service experience. Previous call centre experience is not necessary, as full training is provided, however you must have good tenure in previous roles and at least 6 months customer service/sales experience.

Customer Service Advisor Role:

Taking Calls from existing customers who are moving home or want to cancel their contract. Retaining customers by actively promoting products and services Solving problems, going the extra mile to provide fantastic customer service Working towards monthly targets. Processing orders and updating customer accounts.

This is an Office Based role with an option for working from home after training period

Inbound Retentions Benefits:

Access to range of learning and leadership programs. 75% of existing management team progressed from the Customer Sales Advisor role.

Benefits and discounts with local and national suppliers

Excellent Career Progression

21 days holiday plus Bank Holidays

Overtime available

Monthly sales incentives

If the above sounds like you AND you have:

Great Communication Skills

A Passion for delivering great customer service

PC competent

Enjoy a fast paced, fun working environment

Interested? Click APPLY below or email your CV to .**23546985**@.com

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