Customer Service Advisor

Zoek Pin County Durham - This Area Only

£9 - £10/hour

Temporary (Full time)

Posted 2 days ago

We are now recruiting for an experienced Customer Service Advisor to join our client who are based in Houghton le Spring.

This role will initially start on a temporary contract, however the company is ideally looking for someone on a long term basis so will be looking to take the successful candidate on a permanent basis upon completion of a probationary period. This position will be working within the manufacturing industry for an automotive supplier.

Ideally you will have great Communication & Customer Service skills. A previous knowledge or experience within a similar industry would be beneficial although not essential.

Hours of work be Monday to Friday to .

Duties:

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Providing customer service in person, via telephone and digitally.

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Engaging with customers via online chat

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Processing orders and taking payments via telephone, chip & pin and cash

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General office admin tasks such as filing, producing and editing documents

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Providing support to warehouse and production teams.

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Assisting with creating media content such as taking photos or videos

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Forum management

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Social Media support

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Creating Blog content

Skills Required:

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Good customer service experience, this includes face to face, telephone and digital communication

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Good attention to detail

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A high level of computer literacy and be competent using Microsoft Office

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Strong administration and organisational skills

Desirable:

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A strong technical interest in cars.

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Driving licence

Due to the high volume of candidates responding to our adverts unfortunately we are not always able to provide individual feedback. If you don't hear from us within the next ten days, please assume you have been unsuccessful on this occasion. We will however keep your details on file and you may be contacted about other opportunities in the future

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