Sales Advisor

Zoek Pin Calderbank, North Lanarkshire, Scotland

£16224 - £17374/annum OTE 19k to 21k

Permanent (Full time)

Recently Posted

Learn, Lead & Grow at Sitel Group®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
Our buzzing and modern Call Centre opened in Maxim in 2018, since then we have continued to grow from strength to strength. Working with some of the most recognisable leading brands in the UK. We are proud of the team we have and the inclusive culture they help us create. As we grow so do our people and we pride ourselves on what we can offer.
* On target commission (OTC) of £3,000 plus uncapped commissions for over achievement
* Annual incentive scheme with outstanding prizes for top performers
* Weekly and monthly incentives where you can win vouchers, prizes and more
* Unbeatable and discounted services
* Wellness Programmes
* Free on-site parking
* Onsite Starbucks
* Company events
* Casual Dress Code
* Subsidised Taxi service
* Work from Home options
Permanent, Full Time, hours per week. Rotational shift pattern within our opening hours: Monday – Friday 8am to 9pm and Saturday/Sunday – 8am to 6pm
Or the option to have one of our fixed shift patterns -
Monday to Friday to 9pm
Sunday to Thursday to then to the next week
Tuesday to Saturday to then to the next week
Salary: £16,224 to £17,374 + on-target commission of £3,000 and uncapped commissions for over achievement
Location - Motherwell, ML1 4WR, Maxim Park is easily accessible by the M8, Junction 6 / Junction 7 and Free Parking on Site.
Once you have successfully completed your training period you may have the option to work from home in the future.
Who are we looking for?
* Brilliant all-round communicators who are great with people
* Individuals who will thrive in a fast-paced, target-driven environment
* Sharp listening skills are really important
* Ability to learn and remember key information about products and services
* Transferable skills within Retail, Hospitality and other customer service leading sectors.
The Role
You will take phone calls from customers who are looking to cancel our service. We understand that these things happen - it may be that they’re thinking of moving to a competitor or they might be calling to let us know that they’re not completely satisfied with their products. Whatever the call, we’re always aiming to build stronger relationships with our customers, and by listening carefully to their needs, we may be able to change their minds and convince them stay.
That’s where YOU come in – as you speak with customers over the phone, you’ll find out why they want to leave, and look to see whether there is anything we can do to keep them.
It’s all about the quality of your conversations. You’ll usually speak to around 35 customers a day so you’ll have enough time to get to know each new person and find out what makes them tick. You will combine your listening skills with key questions to do this and as an ambassador for our brand, you’ll highlight the value of our products, using your in-depth knowledge to inform and excite the customer about other relevant services on offer that they might enjoy.
What are you waiting for? Apply NOW and join our Maxim family!
Data Notice The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed

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