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Call Centre Call Handlers

Denton

£17700 - £17700 Per Annum Plus monthly bonus

Permanent (Full time)

Call Centre Call Handlers
Full time position
17,700 plus bonus
Denton based

What will you be doing?

  • Delivering an expert, quality-driven service to our customers.
  • Demonstrating ownership of all queries and acting as the first point-of-contact for all their day-to-day banking requirements, using various communication methods.
  • Acting on customer prompts to capture data, and making changes to accounts in line with agreed procedures across the Service Centre.
  • Providing exquisite customer service in every interaction you have with our customers over the phone.

What were looking for:

  • You will be adaptability in your approach to customer and have a positive attitude.
  • Your ability to work calmly and effectively under pressure.
  • You will understand the importance of meeting and exceeding client expectations.
  • You will have confidence in your ability to talk to clients in detail on our products, services and channels.

Skills that will help you in the role:

  • A good level of computer literacy and proficient keyboard skills.
  • You may have worked previously for a financial organisation.
  • You will have commitment to provide a world-class service and drive our dedication to the customer experience.
  • You will have previously worked in a Customer Service based role for at least 6months.

APPLY NOW to hear from Red Dot Recruitment immediately.

Posted 31 days ago

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