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Meter Readers

Nottinghamshire

Up to £9 per hour + OTE Circa £300

Temporary

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Manpower are currently recruiting for Meter Readers to join our client who are the second biggest energy provider in the UK. The vacancy is on a temporary ongoing basis working in North Nottinghamshire (Chesterfield, Derby, Mansfield).

The Role

The Meter Reader job involves reading and inspecting meters, enabling accurate bill production to the customer. With a clear focus on customer delivery, positively representing the company image and brand and delivering against the governance is an essential part of the role.

You will be a lone worker based from home/depot, out in all weathers; youll walk from property to property to read the meters potentially walking up to 5 miles per day. Youll have a weekly target to hit, however you will plan your work load and route, so selfmotivation and organisational skills are key! Your area service manager will provide performance information and deliver essential briefings to you and you will join an already high performing team.

  • Essential Functional / Technical Skills

Ability to read, record and inspect meters Full driving licence Excellent Communication skills being able to interact with customers Computer Literate Pass a criminal record check

Personal Attributes / Competencies

Can do positive attitude Excellent coordination and organisational skills Safe working antirisk approach Customer focus skills keen to go the extra mile Live and breathe Company values

Key Accountabilities

Performance

Carry out a programme of meter readings and visual inspections, striving to obtain maximum access rates to domestic and nondomestic premises. Generate reports through HHT of site anomalies using the standard sitespecific codes. Using available technologies, view, retrieve and update customer records to support the completion of daily work and output targets, and actively ensure that all data collected is accurate. Check for irregularities on energy meters (including energy theft), reporting and taking appropriate action.

Training & Authorisation

Undertake ongoing refresher training by attending technical and procedural update forums. Adopting and applying new working practices to enhance safety, customer service and efficiency on the job.

Quality & Audit

Ensure that the programme targets are delivered maintaining a high quality delivery in terms of customer service, safety and value for money. Deal positively with customer complaints following Company procedure, quickly resolving these in the most costeffective way whilst also ensuring that high levels of customer satisfaction are maintained.

Innovation & Improvement

Actively take part in discussions which generate ideas to improve working practices. Log all innovative ideas and follow up feedback. Cascade feedback received from customers to enable the business to review/amend its processes in order to meet customer demands and expectations.

Safety

Ensure that the highest safety standards are met and that we follow the vulnerable customers guidelines at all times.

Project Management

Undertake specific projects as directed by the Field Team Manager.

This is a fulltime role working 5 days per week between Monday Saturday, 37 hours flexible between 8am 8pm. The successful candidate will be paid £9ph with OTE circa £300 per month and will be provided with a branded van, uniform, handheld terminal, mobile phone and tools.

To apply for this position or for more information on the role please attach a copy of your CV or call Molly Green on #########

Posted 50 days ago

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