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Change Analyst

City of London

45000.00-50000.00 Annual Salary


  • Fintech Challenger Bank!
  • Fantastic location!
  • Fun and High energy environment!

A great opportunity for a Change Analyst has become available within one of the fastest growing challenger banks in the UK, paying up to £50,000 + benefits and based in a great spot in Central London.

With a great benefits package including bonus, pension, 25 days holiday, weekly yoga, team socials and flexible working available, this Change Analyst role offers a great opportunity for someone wanting to work in an exciting and challenging environment.

Working as a key member of the Service Delivery team, you will perform Problem and Change Management across the company with the responsibility for the co-ordination of changes to ensure SLA's are maintained and ensuring all Change Management process activities are performed, including chairing and running the CAB (Change Advisory Board).

Change Analyst responsibilities:

  • Process Manager for Change Management and Problem Management ensuring compliance with documented processes;
  • Manage the Change Advisory Board, and any required pre-CAB meetings or processes;
  • Raising, managing and reviewing changes throughout their lifecycle;
  • Create and manage reports to identify process improvements;
  • Coordination with teams to drive ownership of changes/problems/related incidents and improve understanding of each process.

Chane Analyst experience desired:

  • Performing and/or managing change and problem management processes
  • Working in or closely with an IT Service Desk
  • Working in an Agile / Scrum environment
  • IITIL knowledge and/or ITIL Foundation certified
  • Excellent communication skills with a strong focus on customer satisfaction

As we continue on our journey of developing fairer financial products and better customer focused banking experiences, having diverse teams with a fresh mindset is key for us; we are a start-up after all. Join us !!

If you are interested in this position, I am very keen to have a chat with you. Apply today!

Think IT Recruitment is acting as an employment agency for this vacancy under UK Government regulations CEAEBR 2003

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Posted 14 days ago

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