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Support Officer x2

Zoek Pin - West London, London

£13.00 - £17.50/hour

Permanent (Full time)

MMP Consultancy are currently working with an amazing organisation based in West London to recruit two part time Homelessness Support Officer's on a temporary basis with the potential to be extended.

1x Support Officer - 32 hours per week
1x Support Officer - 16 hours per week

The client is looking for someone to deliver high quality person-centred support to customers living in two accommodation services with the Person Centered principles, enabling clients to sustain their tenancies by promoting independence, freedom and choice.

Key Responsibilities:
* Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies and colleagues as appropriate.
* Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures
* Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes
* Flexibly deliver the support identified in an Independent Living Plan through regular person-centered contact as appropriate, taking follow up action and coordinating wraparound support if required from other agencies and internal departments
* Engage in continuous professional development and reflective practice
* Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained
* Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required

Key Knowledge & Experience:
* A working knowledge and understanding of how to support people in achieving and maintaining independence
* Educated to GCSE level or equivalent in Maths and English
* Ability to work under own initiative
* Experience working with vulnerable individuals
* Housing or Support related qualification
* Experience in homelessness setting
* Experience of providing support to diverse client groups
* Experience of working with clients experiencing substance misuse and mental health

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