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Personal Vacation Consultant

Uxbridge, Middlesex

£18000.00 - £19000.00 per annum


Personal Vacation Consultant

Would you like to work for a top 4 brand in their field?

Do you have exemplary customer service skills?

Do you have successful sales experience?

Answered yes to all 3?


Purpose of the role:

The Personal Vacation Consultant is a multimedia channel agent responsible for the effective handling of all individual clients requests coming by telephone, email and chat; as well as selling products and services directly to the customers contributing to business objectives set by Head Office.

Key Responsibilities:

Sells vacation packages to the direct consumer; Employs technical selling skills and product knowledge in all areas to give effective presentation of products; Meets daily metric goals; Communicates and interacts effectively with decision makers; Sells consultatively and make recommendations to prospects and clients; Maximizes all opportunities in the process of closing a sale; Maintains contact with clients to ensure high levels of client satisfaction; Continually develops a database of qualified leads through referrals, direct mail, email, and networking; Assists in departmental sales efforts to move soft sailing and lastminute inventory; Maintains accurate records of all clients and potential clients within Siebel; Maintains professional internal and external relationships that meet company core values; Proactively establish and maintain effective working team relationships with all support departments;

Job Requirements:

Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French); Educated to GSCE level standard or equivalent; Minimum one year of sales experience. Very good knowledge of Microsoft Office package; A track record in the travel industry either in retail or tour operations/airline reservations; Experience in CRS; Organisation and prioritisation skills; Ability to work flexibly to the needs of the business and under pressure;

Tate is acting as an Employment Agency in relation to this vacancy.

Posted 21 days ago

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