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Administrator and Receptionist

Zoek Pin Stoke-on-Trent, England

£0.00 - £18000/annum

Permanent (Full time)

About the Company: Our client is a not for profit charity based in Stoke on Trent.

Job overview: We are looking for a high quality front of house customer service to deal with enquiries either by telephone or by face to face. You will need to maintain a methodical and efficient administration system underpinning our clients services. Ensure that accurate and up to date data is maintained in line with the business requirements.

Daily tasks will include:

To undertake office Reception duties, including greeting clients and visitors, answering telephone queries and forwarding calls to appropriate staff, ensuring good communication and positive working relationships
To use skills, experience and knowledge to respond to challenging customer situations and deal professionally with emergency services
To undertake the inputting of client referral and assessment data onto the database in support of the Service Access Co-ordinator
To undertake reporting of data and statistical information, as required by ManagersAbout you:

You will have a good attention to detail and excellent customer service skills. Self motivated and able to work under own intiative as well as within a team.

What's in it for you?

This role is a permanent position Full Time - hours - Monday to Friday - Annual salary £18k.

If you are interested please apply online.

The first stage of the application process is to apply online.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future

Posted 1 days ago

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